Catcha
CATCHA MOBILE APPLICATION PREMIUM SUBSCRIPTION AGREEMENT
Last Updated: 06.06.2026
Version: 3.0
1. PARTIES AND SCOPE
This Premium Subscription Agreement (“Agreement”) is electronically concluded between the user (“User”) who purchases a paid subscription or performs an in-app purchase through the Catcha mobile application and associated digital services (“Platform” or “Application”), and the Platform management/developer (“Platform”), which is the sole legal owner of all intellectual and commercial rights of the Platform.
By purchasing any Premium feature or initiating a subscription, the User acknowledges, declares, and warrants that they have read, understood, and consented to all the provisions of this Agreement.
2. NATURE OF THE PREMIUM SERVICE
Catcha Premium subscription is a paid service package that grants the user additional privileges, advanced filtering options, matching algorithm priorities, extended Augmented Reality (AR) experiences, and other specialized digital perks within the Application.
To optimize user experience, update the technical infrastructure, or maintain regulatory compliance, the Platform reserves the right to unilaterally alter, suspend, update, or reconfigure the features, scope, algorithmic design, or visual layout of the Premium package.
3. SUBSCRIPTION PLANS AND PAYMENT MODEL
Premium services may be offered as recurring subscription plans (monthly, annual, or other intervals designated by the Platform) or as one-time in-app purchases (In-App Purchase).
Payments are processed and collected via the Apple App Store or Google Play Store payment infrastructures, or through secure billing providers directly integrated by the Platform. Pricing models may vary based on geographical regions, application store policies, periodic promotional campaigns, and the sole discretion of the Platform.
4. AUTO-RENEWAL MECHANISM
Unless canceled by the User at least 24 hours prior to the expiration of the active cycle, subscriptions automatically renew. The renewal fee is automatically charged to the payment method linked to the User's Apple App Store or Google Play Store account within the 24-hour period preceding the end of the current cycle.
Tracking, managing, and canceling automatic renewals are entirely under the User's responsibility and must be handled via the account configurations of the respective app stores (Apple/Google).
5. RIGHT OF WITHDRAWAL AND CANCELLATION TERMS
Since Premium subscriptions and digital contents provided within the Platform fall under the category of digital assets and instantly executed non-material goods, no refunds are granted for subscription periods that have already commenced.
The User may terminate their subscription at any moment. Upon cancellation, Premium privileges will remain accessible until the end of the current interval, and the subscription will not be renewed thereafter. Mandatory legal rights arising from national consumer protection laws and the official refund frameworks of the respective app marketplaces (Apple Store / Google Play) are fully reserved.
6. FINANCIAL SECURITY AND DATA LOGGING INFRASTRUCTURE
For user protection, all transaction channels on the Platform are secured with TLS 1.3 and AES-256 encryption protocols. The Platform does not store sensitive financial details, such as credit or debit card data, directly on its own servers. Banking details are securely processed by the respective app stores or PCI-DSS compliant licensed financial institutions.
To prevent cyber threats, verify transactions, prevent fraud, and comply with standard statutory record-keeping regulations, the Platform retains metadata including transaction dates, amounts, transaction IDs, IP addresses, and masked device identifiers within secure logging environments for the legally mandated retention periods.
7. PAYMENT DISPUTE (CHARGEBACK) AND ANTI-ABUSE POLICY
7.1 Unjust Financial Disputes (Chargeback): The User agrees and warrants that following the acquisition and activation of Premium services, they will not initiate unjust, groundless, or malicious chargeback requests with their bank or financial institution, nor dispute payments by citing the digital nature of the service.
7.2 Device-Based Banning (Device Ban) and Termination: In the event that the Platform detects fraudulent chargeback attempts, systematic refund abuse (chargeback farming), or transactions completed with stolen credit instruments or unauthorized profiles, the Platform explicitly reserves the right to immediately terminate the user profile, cancel Premium access, and technically block the associated physical device from accessing the Platform permanently (device ban) to ensure system integrity.
7.3 Cooperation with Judicial Authorities: Upon discovering counterfeit billing entries, financial fraud, or structural manipulation attempts aimed at the transaction architecture, the Platform reserves the right to disclose financial logs and device metrics to law enforcement and judicial authorities to assist in identifying the responsible entities.
8. LIMITATION OF LIABILITY
The Platform does not guarantee that Premium functionalities will be entirely uninterrupted, error-free, or fully immune to advanced cyber vulnerabilities. The Platform cannot be held liable for temporal service disruptions caused by emergency infrastructure updates, technical maintenance, or force majeure events.
The maximum cumulative financial and legal liability of the Platform under this Agreement shall be strictly capped at the total net amount paid by the User to the Platform during the twelve (12) months immediately preceding the occurrence of the dispute.
9. GOVERNING LAW AND JURISDICTION
Any legal disputes arising out of or in connection with this Agreement shall be governed by the laws of the Republic of Turkey, and the Central (Çağlayan) Courts and Enforcement Offices of Istanbul shall have exclusive jurisdiction. The statutory rights of users acting as consumers to apply to Consumer Arbitration Committees or Consumer Courts within established legal monetary boundaries remain unaffected.